Terms and Conditions

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These Terms and Conditions outline the agreement between you (the Coach-in-Training or Licensee) and Second Thoughts Coaching School. By enrolling in the training programme and entering into the licensing agreement, you accept and agree to be bound by the following:

1. Programme Overview

This course provides a structured training programme to become a licensed life coach using the Mirror Life Coaching curriculum.

It includes a 5-day in-person training at Bragborough Hall.

Upon completion, you are eligible to deliver the Mirror Course as a licensed coach under a white-label model using your own business name.

2. Payment Terms

A non-refundable fee of £499 is payable in advance to secure your place on the 5-day training course.

Ongoing access to the license, monthly updates, and ongoing support is charged at £250/month beginning the month after training is completed.

Late or missed payments may result in license suspension or cancellation.

3. What the £250/month License Covers

Use of the Mirror Life Coaching System under your own brand.

Ongoing updates to the coaching material.

Access to support via email, calls, and structured guidance.

Inclusion in monthly support/training calls for active coaches.

4. What is Not Included

You are solely responsible for the following:

Printed Student Packs (these must be purchased separately or printed yourself using our files/templates).

Marketing Expenses (e.g. Google Ads, Facebook campaigns, printed materials, etc.)

Software Subscriptions you choose to use (e.g. Xero, Monday.com, Stripe).

Insurance (e.g. Public Liability and Professional Indemnity insurance).

Any other operating costs related to running your coaching business.

5. Income Disclaimer

We do not guarantee you will secure clients or generate income.

We will, however, provide marketing guidance, templates, and suggestions to help you succeed.

Your success is dependent on your own effort, communication skills, consistency, and ability to implement what you’re taught.

6. Cancellation and Refund Policy

The £499 training fee is strictly non-refundable, even if you are unable to attend.

The monthly £250 license can be cancelled at any time by giving 7 days’ written notice before your next billing date.

No refunds will be given for any month already invoiced or in progress.

7. License Conditions

You must deliver the Mirror Life Coaching Course as designed, without making major structural changes.

You may not resell or distribute the materials outside of your direct client relationships.

Your license is non-transferable.

You must maintain professional and ethical standards in line with industry norms.

8. Termination

We reserve the right to terminate your license if:

You fail to make payments.

You breach the core structural or ethical expectations of the programme.

You damage the reputation of the Mirror Life Coaching system through misconduct or misrepresentation.

9. Amendments

These Terms and Conditions may be updated periodically to reflect changes in business policy, legal requirements, or programme structure. You will be notified of any changes in writing with 30 days’ notice.

By enrolling in this programme and paying the £499 fee, you confirm that you have read, understood, and agree to these Terms and Conditions.

GDPR Compliance Policy

This GDPR Compliance Policy complements our existing Privacy Policy and provides additional information regarding your rights under the General Data Protection Regulation (GDPR). We are committed to ensuring that your personal data is processed fairly, transparently, and securely.

Data Controller

The data controller responsible for your personal information is 2nd Thoughts, located at Bragborough Hall Business Centre, Welton Rd, Braunston NN11 7JG. You can contact us at info@2ndt.co.uk for any questions regarding your personal data.

Legal Basis for Processing Personal Data

We will only process your personal data when we have a valid legal basis to do so. The legal bases for processing your data include:

• Consent: You have given us explicit consent to process your personal information for specific purposes, such as connecting you with therapists.
• Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: We are required to process your data to comply with a legal obligation.
• Legitimate Interests: We may process your data if it is in our legitimate interests and does not override your rights.

Your Rights Under GDPR

As a data subject, you have several rights under the GDPR:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
• Right to Erasure: You have the right to request that we delete your personal data when it is no longer necessary for the purposes for which it was collected.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• Right to Object: You have the right to object to the processing of your personal data in certain situations, including direct marketing.

Consent Management

If we rely on your consent to process your personal data, you have the right to withdraw your consent at any time. However, this will not affect the lawfulness of processing based on consent before its withdrawal.

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you without undue delay, in accordance with GDPR requirements.

International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your data in accordance with GDPR.

Changes to This Policy

We may update this GDPR Compliance Policy from time to time. Any changes will be reflected on this page, and we encourage you to review it periodically to stay informed about how we are protecting your rights under the GDPR.

Contact Us

If you have any questions about your rights under the GDPR or our data practices, please contact us at:

Email: info@2ndt.co.uk

Address: Bragborough Hall Business Centre, Welton Rd, Braunston NN11 7JG

By using our services, you acknowledge that you have read and understood this GDPR Compliance Policy and our Privacy Policy.

Privacy Policy

At this website, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you visit our website and use our services. By using our website, you consent to the data practices described in this policy.

Information We Collect

We may collect the following types of information:

• Personal Information: When you register or use our services, we may collect personal details such as your name, email address, phone number, and any other information you provide. This information helps us connect you with appropriate therapists and understand your needs better.
• Demographic Information: We may ask for additional demographic information, such as your age, gender, and location, to tailor our services and provide you with more relevant recommendations.
• Health Information: With your consent, we may collect information related to your mental health needs, preferences, and goals to help us connect you with suitable therapists.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us improve our services, analyse user behaviour, and understand how you interact with our site. You can choose to accept or decline cookies; however, this may prevent you from taking full advantage of the website.
• Log Data: Our servers automatically record information that your browser sends whenever you visit our website. This log data may include your IP address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Use of Your Information

We may use your information for the following purposes:

• Connecting with Therapists: We will use your personal information to match you with therapists and mental health professionals who meet your needs and preferences.
• Improving Our Services: We analyse user interactions and feedback to enhance our website and services continually. This includes making adjustments based on user experience and preferences.
• Communication: We may contact you via email, phone, or messaging services to provide follow-up support, share information about our services, and send you updates or promotional materials related to mental health resources and events.
• Research and Analysis: We may use aggregated and anonymized data for research purposes to improve our services and understand trends in mental health care and user needs.

Sharing Your Information

By using our services, you consent to the sharing of your contact details with other therapists and mental health professionals for the purpose of facilitating your connection with them. We may also share your information with third-party service providers who assist us in operating our website and conducting our business. These third parties are required to protect your information and only use it for the purposes specified by us.

• Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that business transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information.

Data Retention

Your personal information will be kept on file for a period of 12 months. During this time, we may contact you for further support, follow-ups, and information about our services. After this period, your information will be securely deleted or anonymized, ensuring that it can no longer be used to identify you.

Your Rights

You have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete information we have about you.
• Withdrawal of Consent: Withdraw your consent for us to process your information at any time. Please note that this may restrict your ability to use certain features of our services.
• Data Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions included in those communications or by contacting us directly.

Security of Your Information

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of the website following the posting of changes to this policy will be deemed as your acceptance of those changes.

Terms And Conditions 

By accessing or using our services, you agree to comply with and be bound by the Terms and Conditions. Please read them carefully, as they govern your use of our website and services.

Contact Us 

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@2ndt.co.uk Address: Bragborough Hall Business Centre, Welton Rd, Braunston NN11 7JG

Free Service

Our platform provides a free service to help you find a therapist. By using our services, you understand that we will connect you with mental health professionals based on the information you provide. While our services are free for users, we may receive compensation from therapists or other third parties for successful referrals.

User Consent

By using our services, you give us permission to collect and share your contact details with therapists and mental health professionals. You also consent to us keeping your information on file for a period of 12 months for follow-up support. You acknowledge that you are providing this information voluntarily and that it is accurate to the best of your knowledge.

Responsibilities of Users

You agree to use our services only for lawful purposes and in a manner that does not infringe the rights of others. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. If you suspect any unauthorized use of your account, you must notify us immediately.

Limitation of Liability

While we strive to connect you with qualified professionals, we do not guarantee the quality of services provided by therapists. We are not liable for any interaction or outcome resulting from your use of our services. You acknowledge that therapy is a personal journey and outcomes may vary.

Indemnification

You agree to indemnify and hold harmless this website, its affiliates, and their respective officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorney's fees) arising out of or related to your use of our services or any violation of these Terms.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page. Your continued use of our services after any changes indicates acceptance of the revised terms.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the applicable jurisdiction. Any disputes arising from or related to these Terms will be resolved in the courts located in that jurisdiction.

Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:

Email: info@2ndt.co.ukAddress: Bragborough Hall Business Centre, Welton Rd, Braunston NN11 7JG