Privacy Policy

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Privacy Policy

At this website, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you visit our website and use our services. By using our website, you consent to the data practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you register or use our services, we may collect personal details such as your name, email address, phone number, and any other information you provide. This information helps us connect you with appropriate therapists and understand your needs better.
• Demographic Information: We may ask for additional demographic information, such as your age, gender, and location, to tailor our services and provide you with more relevant recommendations.
• Health Information: With your consent, we may collect information related to your mental health needs, preferences, and goals to help us connect you with suitable therapists.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us improve our services, analyze user behavior, and understand how you interact with our site. You can choose to accept or decline cookies; however, this may prevent you from taking full advantage of the website.
• Log Data: Our servers automatically record information that your browser sends whenever you visit our website. This log data may include your IP address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

1. Use of Your Information

We may use your information for the following purposes:

• Connecting with Therapists: We will use your personal information to match you with therapists and mental health professionals who meet your needs and preferences.
• Improving Our Services: We analyze user interactions and feedback to enhance our website and services continually. This includes making adjustments based on user experience and preferences.
• Communication: We may contact you via email, phone, or messaging services to provide follow-up support, share information about our services, and send you updates or promotional materials related to mental health resources and events.
• Research and Analysis: We may use aggregated and anonymized data for research purposes to improve our services and understand trends in mental health care and user needs.

1. Sharing Your Information

By using our services, you consent to the sharing of your contact details with other therapists and mental health professionals for the purpose of facilitating your connection with them. We may also share your information with third-party service providers who assist us in operating our website and conducting our business. These third parties are required to protect your information and only use it for the purposes specified by us.

• Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that business transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information.

1. Data Retention

Your personal information will be kept on file for a period of 12 months. During this time, we may contact you for further support, follow-ups, and information about our services. After this period, your information will be securely deleted or anonymized, ensuring that it can no longer be used to identify you.

1. Your Rights

You have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete information we have about you.
• Withdrawal of Consent: Withdraw your consent for us to process your information at any time. Please note that this may restrict your ability to use certain features of our services.
• Data Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions included in those communications or by contacting us directly.

1. Security of Your Information

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of the website following the posting of changes to this policy will be deemed as your acceptance of those changes.

1. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@2ndt.co.uk Address: Bragborough Hall Business Centre, Welton Rd, Braunston NN11 7JG

Terms and Conditions

Welcome to this website. By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully, as they govern your use of our website and services.

1. Free Service

Our platform provides a free service to help you find a therapist. By using our services, you understand that we will connect you with mental health professionals based on the information you provide. While our services are free for users, we may receive compensation from therapists or other third parties for successful referrals.

1. User Consent

By using our services, you give us permission to collect and share your contact details with therapists and mental health professionals. You also consent to us keeping your information on file for a period of 12 months for follow-up support. You acknowledge that you are providing this information voluntarily and that it is accurate to the best of your knowledge.

1. Responsibilities of Users

You agree to use our services only for lawful purposes and in a manner that does not infringe the rights of others. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. If you suspect any unauthorized use of your account, you must notify us immediately.

1. Limitation of Liability

While we strive to connect you with qualified professionals, we do not guarantee the quality of services provided by therapists. We are not liable for any interaction or outcome resulting from your use of our services. You acknowledge that therapy is a personal journey and outcomes may vary.

1. Indemnification

You agree to indemnify and hold harmless this website, its affiliates, and their respective officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorney's fees) arising out of or related to your use of our services or any violation of these Terms.

1. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page. Your continued use of our services after any changes indicates acceptance of the revised terms.

1. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the applicable jurisdiction. Any disputes arising from or related to these Terms will be resolved in the courts located in that jurisdiction.

1. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:

Email: info@2ndt.co.ukAddress: Bragborough Hall Business Centre, Welton Rd, Braunston NN11 7JG